Lunaria Payment Policy

1. Accepted Payment Methods

At Lunaria, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express
• PayPal
• Apple Pay & Google Pay

All payments are processed in British Pounds (GBP).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the Lunaria are in British Pounds (GBP).
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

• The Lunaria Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
• We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Refund & Return Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@lunaria-london.com

6. Fraud Prevention

• Lunaria reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

7. Contact Us

 

Store Name: Lunaria
Address: 90 Lower Marsh, Lambeth, London SE1 7AB, United Kingdom
Email: info@lunaria-london.com
Phone: +447307220704

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.